Program Components

Program Components

Anger Management Program Components

Understanding anger

  • Anger is a secondary emotion
  • Anger is learned
  • Anger can be protective and destructive
  • Anger should not be replaced, it should be managed

Emotional competence

  • What are emotions? Emotions are signals-What are they telling you?
  • A time for everything--Are your emotions telling you to slow down?
  • Low self esteem and emotional competence
  • Empathy
  • Interpersonal awareness

Communication skills

  • What is communication?
  • Passive, passive aggressive, aggressive and assertive
  • The power of body language Communicating the right message with your body
  • Special issues in communication at work
  • Learning to respect others at work
  • Using “I” messages to respectfully communicate concerns
  • Techniques to improving social skills in the workplace
  • Exercises to improve communication skills

Resiliency

  • Life is all about change. How will you adapt.
  • Is there change in our life or business and how has it affected you.
  • What is change?
  • How do you deal with change?
  • What is resiliency?
  • Techniques in deal with change—How to bounce back in healthy ways?
  • Techniques to improving social skills in the workplace
  • Learning to see options and using options effectively
  • Techniques to improve resiliency

Managing Stress

  • What is stress?
  • Why manage stress
  • Common stresses at work
  • Techniques for managing stress at work

Negotiation

  • What is negotiation?
  • How to effectively negotiate at work
  • Negotiating in our daily life
  • Negotiation to reduce conflict
  • Practice negotiation exercises

Conflict Styles

  • How do you respond to conflict—withdraw or confront
  • Techniques for conflict management in the workplace
  • Practice exercises to improve negotiation

Special Sections: Trauma & Narcissism